Workflow Automation for Riverlane Foods
Overview: Riverlane Foods, a small regional distributor of fresh produce and pantry staples, partnered with ArvanicIT to streamline their supplier coordination and dispatch processes. The company relied heavily on spreadsheets and email trails, which became increasingly inefficient as their volume of orders grew.
Challanges and Impacts
Challanges:
-Orders and supplier communication tracked via disconnected systems
-Lack of real-time visibility into inventory status and delivery progress
-High error rate during seasonal peaks due to manual handoffs
Solution:
-Developed a custom Power App for order tracking, accessible by logistics and sales teams
-Integrated supplier status updates into Microsoft Teams notifications
-Automated key steps like dispatch scheduling and document handling via SharePoint workflows
Impacts:
-Order cycle time reduced by 38 percent
-Manual errors cut in half within the first quarter
-Sales and operations teams gained real-time visibility into pending and fulfilled orders
Delivered by Arvanic:Power Platform development, supplier workflow automation, Microsoft 365 integration, user onboarding